Mobile Banking App
Our Mobile Banking App gives you a convenient way to bank on the go, pay bills, manage your cards and much more. Download the App today.
Learn more
Phone Banking
Call 13 14 72 and select option 1
Features
Phone banking is available 24 hours a day, seven days a week and allows you to perform basic transactions over the phone for the cost of a local phone call^. Access your account using any touchtone telephone by calling 13 14 72 and selecting option 1.
With phone banking, you can:
- Perform general enquiries
- Get account details including balances
- Transfer funds
- Pay bills via BPAY®
- Activate a new card
How to register for phone banking
Registering for phone banking is easy - call our local contact centre 24/7 on 13 14 22 or visit your local branch and we'd be happy to help. Alternatively, complete the register for phone banking form and return to us.
Other ways to bank
Other ways to bank
Google Pay™
Google Pay™ is the fast, simple way to pay at millions of places – on sites, in apps, and in stores.
Learn more
Heritage Online
Whether you're on the go, at the office or at home, Heritage Online lets you manage your accounts in one place, at a time that suits you.
Learn more
SMS and Email Alerts
SMS and Email Alerts makes it even easier to keep track of significant actions on your accounts. When one of your chosen Alerts is triggered, you'll receive real-time notification, to your mobile phone or inbox.
Learn more
Banking Branchless
No matter where you’re located, we have banking solutions to help you including 24/7 service, online account opening, Bank@Post and much more.
Learn more
Fitbit Pay™
Add your Heritage Visa credit or debit cards to Fitbit Pay and make secure contactless payments on the go.
Learn more
Garmin Pay
Add your Heritage Visa credit or debit cards to Garmin Pay™ and make secure contactless payments on the go.
Learn more
PayID
Forget your account number and BSB! Get paid to your email address or Australian mobile number when you set up a PayID with Heritage.
Learn more
PayTo
PayTo is an easy, digital way to pay businesses directly from your Heritage Bank account.
Learn more
Phone Banking
Run out of data or don't have a smartphone? You can still check your balances and perform basic transactions from any phone, including landlines, with Heritage Access Line.
Learn more
Samsung Pay
Samsung Pay is the smart wallet which allows you to easily make payments using your Samsung device.
Learn more