Frequently Asked Questions

Can I access my term deposit early?

Yes. If you decide to withdraw or transfer part or all of the account balance of your term deposit after the grace period has expired but before the maturity date, you can discuss this request with one of our specialists at your local branch or call us on 13 14 22. Any withdrawal outside the grace period or before maturity will be subject to the conditions outlined in our Guide to Heritage Deposit Products.

Should you decide to withdraw or transfer part or all of the account balance of your term deposit account after the grace period has expired but before the maturity date, you can ask us. Heritage may require up to 31 days notice of your intention to withdraw funds.

Early withdrawal rate

The early withdrawal rate is currently 0.10% p.a.

For further information and examples of how the early withdrawal rate will affect your investment refer to the Guide to Heritage Deposit Products.

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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.