Frequently Asked Questions

How do I use my Heritage Prepaid Visa Gift Card?

You can use your Heritage Prepaid Visa gift card to make purchases anywhere that accepts Visa prepaid cards and can process them electronically. There is no PIN - simply sign the back of the gift card If you are paying for an item greater than the gift card amount, advise the salesperson to split the transaction.
More help

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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.