5 July 2022: Heritage is currently reviewing its position in relation to the RBA's decision to increase the Official Cash Rate. We'll make an announcement here as soon as we finalise our decision.
Frequently Asked Questions
How do I activate my Heritage Prepaid Visa gift card?
If you received a Heritage Prepaid Visa Gift Card that looks like the below, you can activate this online at myaccount.universalgiftcard.com.au.
Step 1: Enter the 13 digit Proxy Number (PN) shown on the front of the card underneath the Card Name.
Step 2: Enter the 4 digit auth code that is detailed in the letter you received from Heritage Bank. If you've misplaced this code, contact Heritage Bank on 13 14 22.
Step 3: Enter the 3-digit CVV number found on the back of your card.
If you received a different gift card, visit our Activate a card page for more information.
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.