Frequently Asked Questions

How can I tell if a website is safe to use with my card?

There are heaps of ways to tell if a website is safe to use with your card. When in doubt, always do your research first. For our top tips, check out our guide on Ways to Bank Securely.

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Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
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