Frequently Asked Questions
Someone has closed my PayID and linked it to their account without my permission. What do I do?
Contact Heritage on 13 14 22 or visit your nearest branch as soon as possible.
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Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.