Frequently Asked Questions

Someone has closed my PayID and linked it to their account without my permission. What do I do?

Contact Heritage on 13 14 22 or visit your nearest branch as soon as possible.
More help

Online security when using computer
Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.