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Frequently Asked Questions
What if my phone number or email address linked to my PayID changes?
You must close your PayID as soon as the email or phone number linked to your PayID changes. You will then need to create a new PayID for your new details.
If you need to update your contact details at Heritage, we're here to help.
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Scam alerts & fraud protection
Fight scammers with our help. Learn how we protect you from fraud and become savvy at identifying scams with our help guides and security tips.
Contact us 24/7
Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.