Frequently Asked Questions

PayID is simply an additional new way to receive funds – it will not replace your BSB and Account number. You can still provide your BSB and account number to get paid by someone. But using a PayID will be simpler, often faster and is just as secure.

Heritage customers are now able to send money to a BSB and account number via NPP faster payments in the Heritage Mobile App. Heritage will introduce the option to send money to a PayID at a later stage.

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