If your Heritage Mobile Banking App isn't working you might like to try these troubleshooting ideas:
- Make sure your operating system is compatible with the Mobile Banking App. You can view these operating system requirements here.
- Check that the Mobile Banking App is the most up to date version in your App store.
- Uninstall and reinstall the App. Delete the App and visit your App store to download it again.
- Check that your settings on your phone are allowing the Mobile Banking App to access the internet, and that your internet is stable and connected.
- If possible, use the automatic time set by your network provider.
If you need any assistance with troubleshooting, contact us 24/7 on 13 14 22.
