Frequently Asked Questions

What can I do if my band stops working?

Call our Contact Centre on 13 14 22. As the HOVA is a limited production device, replacements are not available if staff are unable to troubleshoot and resolve the issue.

More help

General FAQs
Mobile Banking FAQs
Internet Banking FAQs
Apple Pay FAQ's
Samsung Pay FAQ's
Google Pay FAQ's
Online Security FAQs

Help & Guidance