Frequently Asked Questions

Does HOVA have terms and conditions?

The HOVA and its use are governed by the Guide to Heritage Deposit Products. Use of the band indicates acceptance of the terms and conditions outlined in the guide under the Cards section. You can obtain a copy of the guides at

HOVA was a limited time campaign and is no longer available for sale. 

More help

Online security when using computer
Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
Contact us 24/7

Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.