Frequently Asked Questions

I don’t want Fingerprint Login, how do I turn it off?

There are two options to disable fingerprint login:

Mobile Banking App only:  You can turn off Fingerprint Login by going to the Settings section in your Mobile Banking App.  This options means you can still use fingerprint authentication on your device, just not with the App.

Entire Device:  Go to the Settings section on your device and turn off fingerprint authentication.  This disables the option for your device and means you will not be able to access fingerprint authentication for your device or any apps including your Mobile Banking App. If you turn this feature on again, you will have to re-register or update your Fingerprint Login in the Settings section of the Mobile Banking App.

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