24 September 2021: Please be aware of the “Flubot” scam targeting mobile phones across Australia. Learn more.
Frequently Asked Questions
What should I do with my digital wallet when I receive a new or a replacement card?
If you've received a new card your digital wallet will automatically update to take payments from your new card. If your tokens were removed from your digital wallet due to fraudulent transactions, you may need to remove your old card and register your new card. If you require assistance during this process visit our FAQ's or call us 24/7 on 13 14 22.