Frequently Asked Questions

Who are the Credit Reporting bodies in Australia?

Credit reporting bodies are independent organisations that securely report credit and personal information to credit providers to help them assess a credit application. Heritage uses three different credit reporting bodies – Equifax, illion and Experian.
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Latest security alerts & fraud protection
View our latest online security alerts, frequently asked questions and learn how we protect you from fraud at Heritage Bank.
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Our local Australian contact centre is waiting for you. Call 13 14 22 or if overseas, call +617 4694 9000.