The Manage Cards feature on the Mobile Banking App allows you to view all active cards associated with your membership and access handy features including:
Activate your new Visa Debit or Credit Card and get spending.
Misplaced card: Place a temporary hold on a misplaced card. Once you locate the card, you can unlock it. Existing recurring/pending payments will not be affected
Lost or stolen card: Cancel your card if it is lost or stolen
Damaged card: If your card is not working, you can report it as damaged and a new one will be ordered for you.
All card payments: Choose to block all card payments. Existing recurring/pending payments will not be affected
Online payments: Choose to block transactions being performed online. Existing recurring/pending payments will not be affected
International in-store purchases: Choose to block in-store international transactions if you're not travelling overseas. Existing recurring/pending/internet/Australian in-store payments will not be affected
When you cancel or report a damaged card, a new card will be ordered for you automatically. If you've never had a card and wish to order one, contact us on 13 14 22.