Phone Banking


Phone banking allows you to perform basic transactions over the phone for the cost of a local phone call^. Access your finances 24 hours a day, seven days a week from any touchtone telephone by calling 13 14 72.

With Heritage Access Line phone banking, you can:

  • Perform general enquiries
  • Get account details including balances
  • Transfer funds
  • Pay bills
  • Activate cards

Registering for phone banking is easy - simply call us on 13 14 22 or visit your local branch and we'd be happy to help.

Alternatively, complete the register for phone banking form and return to us.


Heritage Access Line phone banking is free to use for personal customers. That means you can conduct as many transactions as you like through phone banking for FREE.