Translation Services

If you'd like a translator to help you with your banking enquiry, let us know your preferred language at the start of your conversation and we'll arrange it for you.

Speak to us in your language

For general banking enquiries, Heritage offers a free and secure language interpreter service through Speak Your Language. The service is available at your local branch or over the phone by calling 13 14 22. 

What we can help you with

  • Balance enquiries
  • Transaction enquiries
  • Internet and phone banking 
  • Password maintenance 
  • Term Deposits
  • Opening new transaction or savings accounts
  • Other general service enquiries
Family in Australia
Migrant banking

Take a look at our simple tools and resources, including our Migrant Liaison Service, for help with important money topics in Australia.

Couple happy in their new home in Australia
Getting started with banking in Australia

Find tools and resources for people new to Australia, plus how to open a bank account and have access to your money.