What is a customer owned bank?
If you’d like to close an account, credit card, personal loan or home loan with Heritage, we’re here to help.
Remember:
Step 2: Pay off any remaining balance plus any pending interest charges and fees. Call us on 13 14 22 for an accurate payout figure.
Step 3: Complete the Visa Credit Card Closure Form and return it to Heritage. All account holders must sign this form.
Step 4: When we receive your signed form, we'll process your closure request and your physical card/s will be cancelled. Once your credit facility is closed it cannot be reopened and must be reapplied for.
Once your account is fully paid, your loan account will be closed and we'll send you a letter to confirm the closure. Once your loan facility is closed it cannot be reopened and must be reapplied for.
Whether you’ve put your house on the market or you’ve achieved the dream of owning your own home, we’re here to help. When closing your home loan or line of credit it’s important to ensure your mortgage is paid out correctly.
Get in touch with our Specialised Home Loans team on 13 14 22 between 7:30am to 9pm Monday to Friday, or 8am to 5pm Saturday and Sunday. We’ll talk you through the mortgage discharge process and the form/s that are required.
We can also help you understand your final payout amount, which will include a loan finalisation fee and may include break fees for fixed rate home loans.
What is a customer owned bank?
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How to improve your debt situation
Switch to Heritage
If you'd like to make the switch to Heritage, we're here to help you through the process and beyond.
Find out just how easy it can be.
Ways to bank with us
Make payments on the go with smart payment technology including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.