Crows Nest Community Branch

It all started with people

In 1999, the Crows Nest community were desperate for a stable financial services provider. As they examined the possibility of starting their own bank or credit union, a franchise, a partnership, or similar enterprise, it became clear that the Heritage community banking model made the most sense and could satisfy the specific needs of our community.

It was a great deal less expensive to start (less than half the cost of the other main community banking model) and once the doors were open, more money would stay in the local area.

After the Crows Nest branch was opened and profits began to pour into the small regional town, it became apparent that another nearby town – Highfields – was in need of financial services as well.

Progressive Community Crows Nest Ltd (PCCN) now proudly runs and manages the distribution of profits from both branches back into the local communities.

Ongoing success

Since opening, your local Crows Nest Community Branch and Highfields Community Branch has put more than $3 million in grants back to the Highfields and Crows Nest communities.

These grants have enabled local organisations to complete numerous essential projects that may have never been possible if it wasn’t for this mutually beneficial relationship between PCCN and Heritage. So many community organisations simply don’t have the resources to raise large amounts of money needed to do their projects.

Name of organisation



Crows Nest Centenary Park

Upgrade park


Pineland Hall Committee

Upgrade of community facilities


Geham State School

Student Instrumental Program

over $4,000

Access to better banking products

The Crows Nest Community Branch and Highfields Community Branch provides the community with high quality banking, including fairer fees and better service. The success of the branch however, is thanks to the local people who bank with us knowing their community will get a share of the profits.

The branches are open longer, including Thursday nights and Saturday mornings, and there are no account keeping fees on personal accounts. Customers are offered fair pricing, competitive fees and charges, flexible products and more staff to give you higher levels of service.

Community Grants - profits back to the local community

If your community group is from the Highfields or Crows Nest area and would like to apply for a Community Grant, please contact your local Community Branch for more information.

* Based on a $150,000 loan over 25 years. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.