Visa Platinum Credit Card Complimentary Insurance

Receive complimentary insurance when you take out a Visa Platinum Credit Card with Heritage Bank. Includes International Travel Insurance, Purchase Protection Insurance and Extended Warranty Insurance.

Insurance Features

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International Travel Insurance* 

Up to three months overseas travel insurance for selected insurable events when you pay for at least $950 of the travel costs using your Visa Platinum Credit Card prior to departure and you have a return overseas ticket before you leave Australia.
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Interstate Flight Inconvenience Insurance*

If travelling for up to 14 consecutive days within Australia, you can be reimbursed for a range of losses and inconveniences if you have purchased the entire cost of the return interstate flight on your Visa Platinum Credit Card.
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Purchase Protection Insurance*

Covered products you purchase on your Visa Platinum Credit Card are insured against loss, theft or damage for up to 90 days, up to specified amounts. 
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Extended Warranty Insurance*

You are also entitled to Extended Warranty Insurance, which may cover you starting on the date the manufacturer’s registered written warranty expires for the same period as the manufacturer’s registered written warranty for up to a maximum of 2 years. The insurance is not available for items with a manufacturer’s registered written warranty period of over 5 years.  Extended Warranty Insurance may cover the cost of repairing or replacing covered products which has been purchased on your Visa Platinum Credit Card, in the event that the product fails or breaks down, provided you satisfy the eligibility requirements and conditions set out in the Visa Platinum Credit Card Complimentary Insurances booklet.
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Rental Vehicle Excess Insurance in Australia*

Rental Vehicle Excess Insurance is available if you rent a vehicle in Australia and the entire hire charge is purchased on your Visa Platinum Credit Card. If the vehicle is damaged or stolen while in your custody and an excess amount is payable, this insurance may cover the cost of the excess amount specified in your rental vehicle agreement or $2,250, whichever is the lesser, for all claims combined during the rental period. To be eligible, you must satisfy the eligibility requirements and conditions set out in the Visa Platinum Credit Card Complimentary Insurances booklet.
*Terms, conditions, exclusions, limits and applicable sub-limits apply. Full details of the insurance cover can be found in the Visa Platinum Credit Card Complimentary Insurances booklet.
Contact us

Call emergency services immediately if your condition is life threatening.

While overseas

If you have an emergency whilst overseas you can call Allianz Global Assistance at any time on +61 7 3305 7499.

Additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.

Within Australia

For 24 hour emergency assistance within Australia, please call 1800 010 075. Additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.

For all other claims and enquiries within Australia, please call Allianz Global Assistance on 1800 785 074 or cardclaims@allianz-assistance.com.au.

ⓘ Heritage Bank is not involved in processing insurance claims. In the event of a claim please contact Allianz Global Assistance.
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