Our Company

We’re proud to be one of the longest-standing financial institutions in the country. Learn about our history, leadership, environmental statement and constitution.

Our Company
Our Company
Heritage is proud of being Australia's largest customer-owned bank, and we're even prouder of our mutual status. It means we don't have shareholders, so when you have a Heritage account you're not just a number; you are one of our owners and can have a voice in how we operate.
Kerry Betros and Peter Lock
Directors & Management
Meet the leaders who help make Heritage Bank what it is today.
Our history
Heritage Bank has grown to today become Australia’s largest customer-owned bank and is one of the longest-running financial institutions in the country.
Heritage operates under a constitution. View our constitution to learn more about Heritage and how we operate.
How we operate
How we operate
Annual General Meeting
The Annual General meeting is an important event for Heritage. You can find details of the latest Annual General Meeting here.
Environmental & social sustainability
Learn about our approach to sustainable and ethical business practices in our operations.
Whistleblowers Protection Policy
We place great importance on fostering a culture that encourages staff and others to speak up about issues and conduct that concern them.
Prudential Information
Disclosure of prudential information.
Happy Couple moving into new home - Heritage Bank
Customer Owned Banking
Heritage is Australia's largest customer owned bank with a history going back to 1875. But what's the difference between a bank and a customer owned bank? 
Member Commitment
We reward our customers for their loyalty and we're committed to helping our customers during financial hardship.
View current job opportunities and find out more about why Heritage is a great place to work.