Member Commitment

Mum and daughter painting in the kitchen
Heritage Credits
At Heritage, we reward our customers for their loyalty. Heritage Credits are redeemable for gift cards and home wares.
Get rewarded for referring a friend
We want to reward you for telling your friends and family about us, so have a look at how to refer a friend.
Financial Hardship
Heritage has policies and processes to assist customers facing financial hardship, including a COVID19 Relief Package. 
How we are committed to the Customer Owned Banking Code of Practice
As members of the Customer Owned Banking Association, we publicly express our commitment to following the Customer Owned Banking Code of Practice
Customer Service
People first means providing great customer service to our members. That means genuine respect and personal attention.