Karalee is a wonderful semi-rural suburb on the western outskirts of Brisbane. For many residents, community spirit is one of the best things about living there. And with only one shopping centre, spotting a series of familiar faces out and about was an easy task. However, despite all the benefits and convenience of living in a smaller community, residents had long felt the need for easier access to local banking services.
After looking into other options, local community members opted to partner with Heritage Bank to bring a Community Branch to the area. In December 2005, local investors from Karalee-Karana Downs-Mt Crosby’s district raised $200,000 in capital to help set up the Karalee Community Branch. And now, as a joint-venture between Heritage Bank and the local community represented by Community Capital Company Ltd, a share of the profits from the branch are distributed back to the community in the form of Community Grants. These grants are used to support charities, sporting clubs and other local organisations in the branch footprint.
The Karalee Community Branch provides the community with high quality banking, including fairer fees and better service. The success of the branch is thanks to the local people who support us and bank with us knowing their community will receive a share of the profits.
The branch is open longer hours, including Friday afternoon until 5pm and Saturday mornings. Customers are offered fair pricing, competitive fees and charges, flexible products and more staff to give you higher levels of service.