Loads of Love

Every kilo can change a life

CEO Message

12 November - 22 December 2021

The annual Loads of Love Appeal invites the community to fill special Loads of Love bags with non-perishable food and personal items to be distributed to households in need during the Christmas season.

How are we helping?

As a customer-owned bank, giving back to our community is part of our DNA. That’s why in 2021, Heritage are continuing a long-standing partnership with Lifeline Darling Downs & South West QLD in Toowoomba by supporting their annual Loads of Love Appeal.

Heritage are not only a financial sponsor of the Loads of Love Appeal, but more importantly, we make our branches available as collection points. This means people can go into a Heritage branch, pick up a Loads of Love bag and then drop it back to the branch when they’ve filled it with their donations.

Loads of Love Launch
How can I get involved?

Every year we are overwhelmed by the generosity of our staff and members in supporting campaigns like Loads of Love.

You can join us to provide a helping hand to those in the community who need it most during the Christmas season. 


  • Drop into any Heritage branch and pick up a Loads of Love donation bag (excluding branches on the Sunshine Coast, these branches are taking part in Trees of Hope, a similar Christmas appeal)

  • At your next grocery shop, pick up a few extra non-perishable items to fill your bag with donations

  • Drop off your bag of donations to a Heritage branch

  • Your donated items will be collected from the branch by a charitable organisation and distributed to families in need!

What should I give?

Here is a list of non-perishable shopping items that will make sure your support will make an impact.

  • Rice, noodles and pasta
  • Meal bases and pasta sauce
  • Long-life milk, tea, coffee and sugar
  • Cereal, spreads, biscuits and snacks
  • Juice, poppers and canned foods
  • cake or pancake mixes
  • Luxury items like chocolate, lollies, or Christmas Bon Bon's to help make their Christmas a great one.

Note: No fresh food or toys. Please ensure all non-perishable food is in original packaging so recipients can check ingredients in case of allergies and intolerances.

How will the food get distributed?

These donations will be distributed through community service organisations to families in need throughout Southern Queensland.

Loads of Love
Loads of Love
Visit the Loads of Love website for more information.