As Australia’s largest customer owned bank, a service based philosophy underpins everything we do. With a history going back to 1875, we’ve been in the business of helping people reach their financial dreams, and helping staff build careers, for a long time.
The excellent financial results we’ve recorded over many years speak volumes about the strength of the Heritage brand and our success in delivering great service to our customers.
Our staff are now part of a multi-year program to transform Heritage into a digitally-led bank that will continue to meet changing customer needs. While we focus on this transformation to a digitally-led bank we are by no means reducing our commitment to our branch network. Branches and customer-facing services remain vital to our success.
The Heritage values of Courage, Respect, Integrity, and Passion, define how we work together.
Heritage Bank is proud to support diversity and equality within the workforce. We are committed improve and promote equality for both women and men and are compliant with the Workplace Gender Equality Act 2012. For more details please view our current Workplace Gender Equality Agency report.
The Heritage Bank head office is located in Toowoomba, Queensland. Toowoomba is the second largest inland city in Australia and sits at the center of the Darling Downs Region. Located 125km west of Brisbane, Toowoomba has its own airport with daily flights to Sydney and Melbourne.
Toowoomba offers a great range of schools, health care facilities and other lifestyle benefits such as beautiful parks and a change of pace from other major city centers. Those having moved to Toowoomba agree it is the perfect base for families looking for a change of pace from the capital city life without compromising on quality of services or opportunity.
Employment opportunities at Heritage exist mainly within Toowoomba, Brisbane the Sunshine Coast and the Gold Coast.
We aim to provide our staff with great a great mix of benefits – supporting not only our staff members and their families, but also the communities they are also a part of. Our staff enjoy benefits across a range of areas, including: