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Member Commitment

At Heritage, we do things a little differently. For starters, we're owned by members, not shareholders, so we focus on looking after our members. Rather than trying to make massive profits, we prefer to offer our members lower interest rates and fees wherever we can.

Financial Hardship

Heritage has policies and processes to assist members facing financial hardship.

Code of Practice

Heritage has adopted the Mutual Banking Code of Practice.

Customer Service

To help us improve our service we always appreciate your compliments or complaints.

Rewarding members

At Heritage we put our members first by offering a range of member rewards and benefits.

Value & Fair pricing

At Heritage we put member benefits such as better rates and service ahead of massive profits.