If your destination doesn't have an extensive ATM network, we recommend you take Travellers Cheques in addition to our other travel money products.
How do they work?
A Travellers Cheque is a form payment that allows you to make purchases based on the cheque's face value (face value of a Travellers Cheque is the amount specified in a particular currency). To cash your cheque you will need to provide personal ID in the format of a driver’s license or passportupon presentation at a bank, retailer or bureaux de change.
You can purchase Travellers Cheques in 3 different currencies for the predetermined amounts below:
| Currency Denominations | Issuer |
|---|
| US DOLLAR |
50, 100, 500 |
American Express |
| POUNDS STERLING |
20, 50, 100 |
American Express |
| EURO |
50, 100, 200 |
American Express |
Note: Before acquiring this product, you should refer to the American Express Travellers Cheques Purchase Agreement Form. What if my Travellers Cheques are lost or stolen?
Relax! A refund is just a phone call away. Just report the loss or theft to the refund centre listed on your sales advice slip (keep it somewhere safe and separate from your Travellers Cheques). It takes as little as 30 minutes to arrange a replacement.
Features and Benefits
- Encashment: Travellers Cheques are accepted at thousands of locations worldwide, including banks and bureaux de change. In some countries they can be used to pay directly for goods and services.
- Safe & Secure: Travellers Cheques are more secure than cash and are a convenient way to carry money overseas. They are easy to carry, are refundable and are excellent for budgeting purposes. They are the perfect complement to local currency and Cash Passport cards.
Travel hints
- You must sign each Travellers Cheque, as soon as you receive it. This must be in your usual signature in non-erasable ink. You should only sign the cheque again in the presence of the accepting agent, when you encash it
- Please read and understand the Purchase, Claim and Refund conditions. You can find them inside the cover of the wallet provided with your Travellers Cheques. Failure to comply with these conditions could result in a refusal to honour refund requests
- Keep your copy of the Sales Advice / Purchase Agreement Form in a safe place and separate from your Travellers Cheques. You may be asked to provide it when encashing your cheques or if you require refund assistance
- Remember to safeguard your Travellers Cheques as you would your cash. If you are travelling by aeroplane, do not place your Travellers Cheques in the luggage you check-in, you should always carry them with you.
- When you arrive at your destination, please use a safety deposit box, if one is available
Cashing your Travellers Cheques
- When you go to encash your Travellers Cheques, remember to take your passport or similar identification with you. You may also need to show your copy of the Sales Advice/Purchase Agreement Form as proof of purchase
- It is important that you make a note of the numbers of the Travellers Cheques as you encash them. Keep this record separate from your remaining cheques
- If you visit an encashment location and they won't accept your cheques, please contact us (or ask the encashment location to) using the appropriate toll free number and we will help you straight away. These are also listed on the back of your Sales Advice / Purchase Agreement Form
- You should only complete the date on each cheque when you use it, just as if you were writing a personal cheque
WARNING: The advice contained in this document has not taken into account your objectives, financial situation or needs. Before acting upon it, you should consider its appropriateness with regard to your objectives, financial situation and needs. All product terms and conditions are subject to change.
Travelex Limited (ABN 36 004 179 953, AFSL 222444) is the issuer of, or may arrange for, the issue of these products other than the Cash Passport Debit Card. Heritage is the issuer of the Cash Passport Debit Card. Product Disclosure Statements (PDS) are available for certain products, and can be obtained from your local Heritage branch or at Travelex's website. You should review the relevant PDS before deciding to acquire the product.